We engaged the services of AES Middle East Insurance Brokers as we were struggling to use our current medical insurance. Claims were being rejected with no clear explanation and we were not getting support to help us understand our plan and how best to use this. In addition, we wanted to enhance the coverage for our Senior Staff and therefore needed to review our options for renewal.
AES worked with us to get a clear understanding of our needs, the challenges we had faced in the past and with a short window before renewal were bale to source some comprehensive and competitive solutions for us to consider. The team at AES provided excellent support and guidance to get the scheme mobilised and thereafter have been a true partner for us to help when any of our members need help with claims or planning treatment.
AES have made it possible for us to focus on our business and not worry about issues relating to our medical insurance therefore acting like and outsourced HR arm of our firm. AES act with integrity and professionalism at all times, have extensive market knowledge but more than anything are a reliable source that we can pick up the phone to at any time.
A leading packaging company in Dubai