We like German Care as they are one of the few insurers that focus on ensuring members are covered for severe conditions and situations, such as congenital, organ transplants and dialysis. Other insurers offer this cover as part of additional benefits.
As they’re backed by Hansemerkur they have a high financial stability rating, and therefore never run into issues with defaults on payments. Even though German Care is fairly new to the UAE market, they acquired an existing established local company, Expat Services, that has enabled them to hit the ground running.
German Care is still a small scale business, and as such they’re slightly averse to taking on risks. This often leads to higher fees for existing conditions when compared to other providers. Although on the plus side, this means a stable portfolio and their increases are generally below the market inflation.
Overall customer service is very good, with quick response times and an easily accessible team.
If you are a business owner or HR professional in the UAE, you’re looking to save money on your employee benefits package and reduce your company medical insurance costs, we will review your current plans and related expenses. Please contact us or call us on +971 (0) 4559 4900.
At AES International, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year.