Aetna, established in America in 1850, is an international insurance provider with the mission to build a healthier world.
Currently, they serve 46.7 million people with a dedicated team of 50,000 employees.
Along with offering a diverse range of health coverage plans, they also offer digital tools and online resources that can be accessed anytime and anywhere.
Whether it is advice to quit smoking, eating healthier, family planning or any other medical concern, Aetna provides care at every step of the member’s health care journey.
In the UAE, Aetna has partnered with Al Ain Ahlia.
Aetna provides insurance plans for individuals, small, medium and large sized businesses.
Employers in the UAE enjoy affordable health benefits that improve the health and well-being of their employees through Aetna.
Individual plans - Pioneer
Pioneer Dubai 1750
Benefits under this plan include:
Pioneer Dubai 4000
Benefits under this plan include:
Pioneer Dubai 5000
Benefits under this plan include:
Pioneer Dubai 5000+
Benefits under this plan include:
All the above plans provide the below benefits:
Corporate/group plans – Summit
Summit Dubai 1750
Benefits under this plan include:
Summit Dubai 4000
Benefits under this plan include:
Summit Dubai 5000
Benefits under this plan include:
Summit Dubai 5000+
Benefits under this plan include:
All the above plans offer the below benefits:
For further information please refer to the brochures in the resources section, or contact us for more detailed information.
Please refer to the brochure in our additional resources section below.
Claims are generally paid within 10 working days however this is subject to the type of claim and accuracy of documents submitted.
Learn how to submit a claim online.
You can also submit and review the status of your claim by downloading the Aetna International app on the app store and google play stores.
Alternatively, you can call +971-4-438-7500/7600 or email MEAServices@aetna.com for more information.
We spent a lot of time with AES International's insurance guys and gals...we looked at all our options and it came down to balancing benefits and costs.
In the end, after extensive debate, we opted for Aetna.
Members are delighted with the scope of benefits on the whole. There have been some complaints about waiting for maternity coverage however.
For us, the cost is quite high - and we'll be working again with AES to see how we can bring a bit of better balance to the mix. We need to have some employee education programs around wellness - then we can reduce claims.
This has been offered by AES already - so we will take this up now.
We’re highly impressed with Aetna as they extend their offering beyond medical care. With partners like Red24, their EAP program and their case managers (anyone diagnosed with a serious condition will be given a personal account manager for the entirety of the condition).
They have a huge presence worldwide, as they’re one of the leading global insurance providers, especially big in America. This makes Aetna very attractive to western expats living in the UAE and other GCC countries, who travel frequently outside the UAE.
Compassionate travel is an example of Aetna’s care beyond medical services. This option allows members to visit a terminally ill family member or relative by covering the cost of the travel. As almost 90% of the UAE’s population are expatriates, many members have families living elsewhere in the world, and this feature is highly appreciated by those insured by Aetna.
If you are a business owner or HR professional in the UAE, you’re looking to save money on your employee benefits package and reduce your company medical insurance costs, we will review your current plans and related expenses. Please contact us or call us on +971 (0) 4559 4900.
At AES International, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year.
AES International
Level 2, Exchange Tower
Al Mustaqbal Street (Future Street)
PO Box 191905
Dubai
United Arab Emirates
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