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Review summary

Integra Global Insurance

Integra Global was established in 1999 in the UK; it is an international health plan provider to organisations and individuals seeking unique health protection needs - such as expatriates, marine professionals, and those facing specialised risks. 

Integra Global aims to provide outstanding protection, excellent value, and hands-on unbeatable personal service. 

In the UAE, they have partnered with Salama Islamic Arab Insurance Co. to provide services to clients in the region. 

Our Verdict
A Closer Look
Customer Reviews

Integraglobal offer the below plans: 

  • Individual/Family Policies 
  • Comprehensive international SME policies  
  • Comprehensive international corporate policies  

The Pros

> High dental cover
> Easy sign up online
> IntegraGlobal or MedNet apps for claims and policy assistance
> Expat assistance programme provides counselling services and support 24/7
> The proaAdditional services such as accidental death and dismemberment provide a lump sum pay out
> The proaWell priced with numerous benefits for expatriates living in the UAE
> Individuals can pay quarterly, semi-annually and annually via credit card

The Cons

> 5 fixed plans that aren’t flexible enough
> Only co-insurance option without any fixed deductibles
> Non-competitive on groups of over 100 employees
> Currently facing high renewal increases
What are the TPA (Third Party Administrator) options?


Do Integra Global offer a portal or an app?

Integra Global offer an app to its customers. 

What's the turnaround time for reimbursements?

5-10 working days.

What's the turnaround time for pre-approvals?

For out-patients: 30 minutes
For in-patients: 24 hours

What's the minimum number of employees required for MHD (Medical History Disregarded)?


Stable and satisfactory

We're currently benefiting from the nil increase feature and as a result our spend is manageable, whilst we retain benefits from a very good insurer. 

Employee feedback is positive on the whole...we keep our benefits and spend under close review with AESMEIB...but so far, we're staying with Integra Global. 

Expert Assessment of Integra Global

Integra Global is a great option for expatriates looking for an international product at an affordable rate in the UAE. They provide hassle free plans with high levels of benefits at competitive rates. They also offer a ‘nil increase’ feature for individuals on renewals of policies that haven’t been utilised and a discount for families. 

Integra Global focuses on integrating technology into its offering to enhance its members’ experience. This has enabled them to offer online claim submission through the MedNet portal and mobile app that provides quick reimbursements (even for treatments taken outside of the network). 

The group medical insurance is currently facing some high renewal increases but Integra Global are taking full action in order to try and address this in order to return to the competitive level that they used to be at. The team are very helpful and flexible when ever they are able to do so in order to assist a client.  

If you are a business owner or HR professional in the UAE, you’re looking to improve the medical insurance cover for you group, save money on your employee benefits package or reduce your company medical insurance costs, we will review your current plans and related expenses. Please contact us or call us on +971 (0) 4559 4900. 

At AES, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year. 

IntegraGlobal Your Team BA Benefits Plan

IntegraGlobal Your Team BC Benefits Plan

IntegraGlobal Your Team BW Benefits Plan

IntegraGlobal Your Team BM Benefits Plan

IntegraGlobal Your Team Premier Health Benefits

IntegraGlobal Your Health Benefits

IntegraGlobal Premier Health Benefits

IntegraGlobal MedNet User Guide (UAE)

IntegraGlobal MedNet Network List (Direct Billing) - UAE

IntegraGlobal MedNet Network List (Direct Billing) - Kuwait

IntegraGlobal MedNet Network List (Direct Billing) - Qatar

IntegraGlobal Mednet Network List (Direct Billing) - Oman

IntegraGlobal MedNet Network List (Direct Billing) - Bahrain

Start looking after your employees' well-being today. 

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