Orient was established in 1982 as part of the Al-Futtaim Group. With a paid-up capital of AED 500 million (highest in the UAE), Orient is a financially well supported firm in the region.
Along with its strong financial base, its core strengths also include a highly qualified and customer friendly workforce, in-depth knowledge of the local insurance market, and a diversified product range - complimented by a strong panel of top ranking European re-insurers.
Orient’s head office is in Dubai, and this allows them to serve clients through an extensive branch network, including in Bur Dubai, Deira, Dubai Health Care City, Sheikh Zayed Road, Jebel Ali, Abu Dhabi, Al Ain, Mussafah, Sharjah and Ras Al Khaimah in UAE, Muscat, and Salalah in Sultanate of Oman and Bahrain.
Orient provides medical insurance to individuals, families, and businesses. For group medical insurance, Orient offers flexible group plans based on a business' requirements with either Nextcare or MedNet as a third-party administrator. For details on their group insurance plans, feel free to contact us or call us on +971 (0) 4559 4900 for more information.
Individual medical insurance plans
DHA Essential Benefit Plan (EMED) and DMED Non-Working Dependents Individual Medical Policy
Family Care Plan – Dubai
Family Care Plan – Abu Dhabi & Al Ain
Similar benefits as per the Dubai plan with adjustments to meet the Health Authority Abu Dhabi (HAAD) guidelines. Please download the table of benefits from the additional resources section below or contact us to learn more. You can also call us at +971(0)45594900 to speak to one of our insurance specialists.
For a complete list of benefits with details and limitations under the above plans, please refer to the brochures in the resources section, or contact us for more detailed information.
Please refer to the brochures in the additional resources section below.
After submitting a claim, reimbursements can be expected within 10 working days.
If you have any questions, feel free to call 800 ORIENT (800 - 674368)
We were not looking for a global, but a local partner for our company's group insurance.
We looked at many options, and because our requirements are relatively narrow, Orient came in very well from a cost perspective.
As HR Director I am delighted with Orient...I have also received generally pleasing feedback from my colleagues.
Orient is one of the largest regional insurers with a large and well-managed portfolio, and thus are a very reliable choice for people looking for a cost-effective regional plan.
Although their plans offer worldwide coverage (including the US), Orient doesn’t have a network outside the Middle East. Therefore, all treatments outside this region will be covered on a reimbursement basis at 80% of the UAE’s network rates.
They offer flexibility on two extensive networks - MedNet or Nextcare, and both offer great mobile apps for claims submission and medical insurance-related enquiries.
If you are a business owner or HR professional in the UAE, you’re looking to save money on your employee benefits package and reduce your company medical insurance costs, we will review your current plans and related expenses.
Although customer service is not always as quick as we would like, the are well recognised by most facilities in the UAE meaning approvals are usually sorted without complications.
Please contact us or call us on +971 (0) 4559 4900.
At AES International, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year.
AES International
Level 2, Exchange Tower
Happiness Street
PO Box 191905
Dubai
United Arab Emirates
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