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Daman Insurance

Daman was established in 2006 by the Abu Dhabi Government and Munich Re in the UAE.  Currently, the specialist health insurer focuses on community health and wellness, with the aim of making the UAE a healthier and happier place.

Daman has launched several award-winning initiatives, such as ActiveLife, and its HealthGuardian platforms have made a positive difference to the lifestyles of thousands of people in the UAE.

Our Verdict
A Closer Look
Customer Reviews

The Pros

> Leading insurer in UAE, particularly in Abu Dhabi
> Highly regulated and stable as it is backed by the government
> Huge variety of plans
> One of the participating insurers; provide insurance for members earning less than AED 4K
> Daman mobile app to submit claims, access medical network and contact customer care
> At the forefront of technological developments for insurers in the Middle East

The Cons

> Primary focus on large corporates, therefore service is often lacking for SME and individuals
> Slow turnaround times and difficult to escalate issues
> Expensive compared to the other regional options
> Increases can be significant and above medical inflation
Which hospitals, clinics and pharmacies can I have access to if I am insured with Daman?

Please refer to the network list in the resources section below.

How long does it take for a claim to be processed?

After submitting a claim, reimbursements can be expected within 10-15 working days.

Can I review the status of my claim online? What are the other ways to follow up?

You can review the status of your claim online or contact the customer service through the mobile app – Daman.

You can also call the toll-free number – 800 4 DAMAN (800-4-32626) or email customerinfo@damanhealth.ae.

For information on the Essential Benefits Plan please email at dubaibasic@damanhealth.ae.

How do I submit a claim?

You can submit your claims online.

You can also submit claims through the Daman mobile app available on the apple or android stores.



Customer Review

I've heard less favourable things about Daman from acquaintances who have individual plans with them...but from my company's perspective we're quite satisfied with our partner.

The network is good, claims times aren't too bad and the process isn't too onerous.

Expert Assessment of Daman

Daman is one of the best established local insurance companies, particularly in Abu Dhabi. It has access to a wide network including some Government Hospitals, and is therefore well recognised.

Our experts believe that Daman primarily focuses on corporate accounts, and therefore offers lower service and turnaround times to smaller/individual accounts in the UAE.

Daman is backed by the government and is highly regulated and trusted. It adapts to changes in regulations and the market quickly and is often at the forefront for launching new technologies across the region.

If you are a business owner or HR professional in the UAE, you’re looking to save money on your employee benefits package and reduce your company medical insurance costs, we will review your current plans and related expenses. Please contact us.

At AES International, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year.

Start looking after your employees' well-being today. 

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