MetLife is one of the largest regional insurers with the ability to handle large corporates across the GCC region. With their own license in the UAE, they are able to compete with large international and small regional companies.
Upon evaluating their customer service, we found that they have long turn around times and are slightly robotic in their responses. Our clients and team members often feel dissatisfied with this level of customer service.
MetLife’s small medium enterprise (SME) medical insurance plans are straightforward with a good range of networks and benefits. However, due to a recent rate increase, at present they are slightly more expensive than their regional competition.
If you are a business owner or HR professional in the UAE, you’re looking to save money on your employee benefits package and reduce your company medical insurance costs, we will review your current plans and related expenses. Please contact us or call us on +971 (0) 4559 4900.
At AES International, we focus on providing long-term solutions, tailored to an individual organisation’s needs, to help you improve overall employee wellness, drive up productivity and engagement, and enable you to manage your corporate medical insurance spend year on year.